Insurance Data Capture and Insurance Content Management

Insurance Data Capture & Content Management

Ensuring your Lead

The insurance market is highly competitive, with customers willing to switch suppliers frequently. To stay ahead, insurers need to be highly responsive and keep costs low, all the while meeting stringent regulations set down by industry regulators across the globe.

The vast quantity and sheer variety of forms and document types involved in the industry, in addition to the range of channels customers can use complicates communications, and much of the incoming data contains sensitive information. Insurers need processes in place to ensure that data enters systems accurately from all communication channels, is acted on quickly and is held securely in compliance with regulations.

eFLOW™ provides insurance companies with a OCR software solution that captures information at the gateway to the organization from all sources (email, paper, fax) and from all formats (structured, semi-structured and unstructured), extracts and classifies the data, and feeds it in to the relevant systems for action.

One platform. Multiple choices.

Insurance companies worldwide use eFLOW for the automation of a variety of business processes , including Purchase-to-Payment, Sales and Purchase orders, Digital Mailroom and Forms Classification. eFLOW's modular architecture allows insurance companies to successfully address current pain points related to electronic document management processing, and expand to other business areas as their needs require. These companies benefit from greater efficiency of business processes across the enterprise, reduced labor costs, and improved customer service, while having total control and transparency and maintaining compliance.