Retail & Manufacturing Data Capture Solutions
Manufacturing your Lead
Customers can be fickle and nowhere moreso than in retail and manufacturing. The Internet has made finding alternative companies simple, and consumers can find cost comparisons and ratings for products and services at the push of a button. Companies must maintain the highest levels of customer service and quick turnaround times for delivery, while keeping their costs to a minimum if they are to successfully keep ahead of their competitors.
Top Image Systems™ (TIS™) works with leading retailers and manufacturers across the world including Coca-Cola HBC, Ferrero, Marcegaglia, Coop, Dimar, Edcon, Carrefour, and Rinascenete Group to streamline their processes through the automation of document-driven business processes.
As documentation enters the organization, eFLOW™ forms processing software, automatically captures the information, regardless of its format (structured, semi-structured or unstructured, printed or handwritten), or its original source (email, paper, fax, image). All documents are captured, information is extracted, validated and classified. Data is then delivered directly to the systems used by the relevant area of the business.
Streamlined processing results in quicker turnaround times, meaning faster deliveries for customers. Higher data accuracy leads to fewer customer complaints and less time required by staff to resolve errors. Furthermore, an Automated Email Response function means standard queries arriving by email can receive an automatic, contextual response, so your staff need only deal with more complex queries and therefore utilize their time more effectively.
Types of Applications Handled by eFLOW
- Bill payments
- Payroll forms
- Wage slips
- Accounts receivable
- Accounts payable
- Pension forms
- Customer details forms
and many more…
One platform. Multiple choices.
eFLOW is comprised of modules designed for specific business areas including Sales and Purchase Orders, Purchase-to-Payment, Digital Mailroom, Forms Classification, built around a single platform. Retailers and manufacturers can build modules to address their particular needs, and add modules at any time as their requirements change. eFLOW is flexible to adapt to future changes, enabling companies to maxmize their initial investment.
To download our Retail & Manufacturing brochure, click here