Protect your customers against identity theft and fraud...in the most accurate and cost-effective manner.
Identity theft is a major and ever-growing problem across the globe, and exposure to payment fraud is greater than ever before. Even with the introduction of new authentication mechanisms, signatures continue to serve as the traditional basis for proof of identity and authorization of transactions.
Signature fraud is not always evident to human operators. It can be difficult for the human eye to accurately identify fraudulent signatures, as the individual intricacies of each signature vary each time a person signs. For businesses reliant on signatures, eFLOW Signature Verification is faster, more cost-effective and accurate than humans—and it routinely outperforms similar solutions in customer benchmarks.
eFLOW Automated Signature Verification (ASV) targets offline signature matching, which is essential in various banking operations such as inward cheque clearing, manual fund transfer, and outward remittance. Instead of employing operators to perform manual signature comparisons on all transactions daily, the ASV engine automatically performs this task. Human operators are only alerted when questionable cases call for human verification.
The uniqueness of a signature is defined by its collective characteristics. Signature comparisons seek out the differences in two signatures compared side by side. The comparison of their collective properties and differences reveals the degree of potential for forgery.
In every signature comparison, each signature is segmented into 21,000 feature points, which are compared against the master signature. The signature characteristics are expressed as the following six properties: gravity grid, skyline, bottomline, enclosed areas, shadow areas, and intersections.
The ASV also converts these six properties into digital signals, allowing the engine to perform signature comparison between the signals from the master signature and the transactional signature. This approach provides several advantages:
The eFLOW Signature Verification System extends the capabilities of ASV to offer comprehensive signature processing, including repository management, automatic signature verification, and automatic mandate verification. The eFLOW Signature Verification System can operate as a standalone, or it can be coupled with existing signature systems.
Repository Management – Holds signature and mandate information; can also point to an existing repository. While SVS works with most signature repositories, it also provides the capability to perform signature detection, ASV, mandate management, and validation.
Automatic Signature Verification – eFLOW SVS allows the comparison of signatures on any documents (manual payment, checks, account servicing activities, etc.).
Automatic Mandate Verification – After Automatic Signature Verification has determined the signer of the transaction, Automatic Mandate Verification verifies that the identified signer is authorized to endorse the transaction. Mandates are made up of business rules that tie conditions to the appropriate signers. The Mandate Verification module can either host the mandate data in the repository, or refer to the existing mandate database.
We’re sure you have questions, and we’d love to answer them. We recommend the following reading to learn more about our document management solutions for banking and financial services.
“Signatures are still used on our most important documents, and yet signature forgery is widespread and difficult to identify. Businesses use trained operatives to spot fraud, but the human eye is not always able to identify the forgeries with accuracy.” CIO Review, Top Image Systems Unveils eFLOW Signature Verification to Reduce Instances of Fraud
“With eFLOW Signature Verification, processes are quicker and more accurate, and staff can be redeployed, thus enabling cost savings.” PaymentEye, Top Image Systems Launches eFLOW Signature Verfication
eFLOW is a dynamic capture and workflow platform that’s powerful enough to drive a wide range of business processes—from banking processes to customer onboarding and communications to digital mailroom and more. Learn more about this powerful platform that drives our banking solutions.
If you’re ready to have a discussion, we’d love to hear from you. Get in touch.